Goal: The goal of the Family Planning National Training Center (FPNTC) was to support the reproductive health and Title X community in the U.S. to deliver high-quality family planning services.

Overview: The FPNTC provided training and technical assistance to a network of more than 90 Title X-funded grantees and more than 4,000 service sites. JSI created and disseminated training resources and provided training to the family planning field through its website, a monthly eNewsletter, social media, and regular conference attendance. Training resources include webinars, training guides, job aids, toolkits, videos, and eLearning modules. JSI designed the logo, branding guidelines, and all visual assets for the resources.

In October 2017, JSI launched a redesigned website for the FPNTC – fpntc.org – that allows users to easily find resources, enroll in web-based training, register for training events, and track their training participation online. JSI undertook a user-centered design process to ensure that the redesigned FPNTC website best met the training needs of the family planning community. In November 2018, JSI added advanced training tracking features to allow Title X grantees to better manage training for their networks.

www.fpntc.org

Results: (as of October 2020)

• Between October 2017 and September 2020, fpntc.org had more than 28,670 registered users and over 2.6M page views.
• Users have registered for more than 52,124 eLearning courses and 23,416 participants registered for more than one course
• 3,758 eNews subscribers
• 1,396 Twitter followers

Dates: 2016 – 2020